Graduate IT Technician

Information security is a huge growth area, but many people who have adesire to work in the industry are put off by extensive skills and qualifications. Don’t be put off, everyone has to start somewhere!


We will train you (and yes will send you on courses), but if you have a desire to learn and enjoy technology Globelink would be delighted to hear from you.


Globelink is a growing business in IT security sector covering many vendors, however your current focus will be with the Sophos solution set – Firewalls, encryption, mobile and endpoint.


We are looking for a Graduate IT Technical Engineer who possesses smart problem-solving skills with some networking experience.






  • Support the sales team with scoping calls with the customer to identify and define security requirements against the product set.

  • Demonstrating the proposed solution set through remote desktop technology.

  • Walking prospects through product trials and answering the customer’s questions.

  • Maintaining a strong market awareness and knowledge of competitive technologies.



Professional Services & Support


  • Manage and own all technical aspects of the engagement process

  • Schedule, coordinate and monitor assigned projects

  • Architect, install and configure security solutions into environments for proof-of-concept and production deployments

  • Support the customer after installation of the security solution

  • Provide assistance and technical support to existing customers and actively track tickets using Globelink’s support desk software

  • Prepare documents such as Statement of Works and writeups for Globelink’s Professional Services clients.

  • Attend regular product/technology training to remain up to date with developments within the IT security sector

  • Familiarity with rules, regulations, best practices and performance standards



Essential Skills & Training Requirements


  • Understanding of Linux and networking

  • Ability to work on multiple projects & cases concurrently

  • Time management and organization skills are essential

  • Experience of working independently and within a team environment

  • Strong communication and interpersonal skills on both the phone and in person

  • Secondary education but a degree education is preferred

  • Cisco CCNA, CompTIA Security+ or similar will make for a very strong candidacy but is not essential as on the job training is provided

  • Knowledge of network and endpoint security solutions, Sophos solutions is desirable but not essential

  • Experience with virtual platforms (VMWare, Hyper-V and similar)



Graduate IT Technical Architect Benefits


  • Competitive starting salary for a starting Sales Engineer between £25,000 - £27,000 per annum based on experience.

  • 20 days holiday per year + bank holidays

  • Pension scheme

  • Development and growth of your own role within the company

  • Challenging and friendly environment

To apply for this opportunity, please send a copy of your resume to

Get in touch

Tel: 0203 137 3930












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